What We Do NOT Do: No Decisions, No Contracts, No Control

Clear boundaries matter. Here’s what our repair coordination service does not provide — and why that clarity protects landlords, contractors, and expectations.

LANDLORD

Bestbond Home Concierge

1/18/20261 min read

A pile of money sitting next to a calculator
A pile of money sitting next to a calculator

Clear boundaries are what make this service work.

We do not make repair decisions for owners.

We do not recommend one contractor over another.

We do not sign contracts or guarantee workmanship.

All repairs move forward only with owner approval.

This structure is intentional.

Many landlords don’t want someone else deciding on their behalf — they want organized information so they can decide quickly and confidently.

By staying out of decision-making, we avoid conflicts of interest and misunderstandings.

By not controlling payments or contracts, responsibility remains clear.

If you’re looking for someone to “handle everything” without your involvement, this service is not the right fit.

But if you want clean communication, clear quotes, and less back-and-forth — without giving up control — this model works well.