A $200 Repair That Took 12 Messages, 4 Calls, and 3 Days
A simple repair can become exhausting without structure. Here’s a real-world scenario showing why coordination matters.
LANDLORD
Bestbond Home Concierge
1/18/20261 min read
The repair itself was simple.
The process wasn’t.
A tenant reported an issue.
Photos were incomplete.
A contractor asked follow-up questions.
Another contractor gave a vague quote.
Over three days, the owner handled:
– multiple messages
– several calls
– repeated explanations
Nothing went wrong — it just took too much attention.
This is the kind of situation repair coordination is designed to reduce.
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